Strengthen your management team by improving their productivity and efficiency
The scope of management covers four domains: leadership, self-management, people management and management practices. This qualification addresses each of these domains with generic competencies, thereby enabling learning programmes to be contextualized for specific sectors and industries.
It provides opportunities for people to transfer between various specializations within management. This will therefore enable management competencies to be strengthened, and enable managers to better manage systems, processes, resources, self, teams and individuals in various occupations.
Generic Management is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as individuals in the South African community and to respond to the challenges of the economic environment and changing the world of work. Ultimately, this qualification is aimed at improving the productivity and efficiency of managers within all occupations.
Delivered by industry-experienced training professionals at the front-line of training worldwide.
THE SHORT COURSES INCLUDED IN OUR ACCREDITED GENERIC MANAGEMENT PROGRAMME CAN BE TAILORED TO SUITE YOUR BUSINESS AND INDUSTRY
Includes Leadership Development
Explaining and understanding the nature of good leadership is probably easier than practising it. Good leadership requires deep human qualities, beyond conventional notions of authority. In the modern age good leaders are an enabling force, helping people and organizations to perform and develop, which implies that a sophisticated alignment be achieved – of people’s needs, and the aims of the organization.
Effective leadership does not necessarily require great technical or intellectual capacity. These attributes might help, but they are not pivotal. Good leadership in the modern age more importantly requires attitudes and behaviors which characterize and relate to humanity, e.g. communication. This programme showcases promising examples of leadership.
Teams are a critical engine for driving organisational performance. With increasing complexity of problems and a rising pace of change, few organisations can afford to ignore the potential power of highly functioning teams.
How people interact with themselves and others has a direct impact on productivity and on bottom line results.
Managing your own time and work processes are essential before you can even attempt to develop your team. Once you have your own time management and work processes well-structured you are ready to develop those of your team members.
Grow your Financial Skills
The Financial Best Practices Skills Programme is not only a programme about financial skills. Your mathematical literacy will be put to good use in the application of your newly found knowledge and skills.
Not only will you understand the concept of budgeting but you will also be able to write and present a business report that is inclusive of all the aspects of this programme, e.g. presenting budgets, reporting on the local and global financial aspects that may have an impact on your organisation.
The following unit standards are used as a basis: Budgets and Expenditure, Financial Aspects,
Applied Mathematics and Business Writing Skills.
A customer is not an interruption of our work. He or she is the reason for it. We are not doing the customer a
favour by serving them. The customer is doing us a favour by giving us the opportunity to do so.In fact, the purpose of a business is to find, satisfy and keep a customer coming back.
The Service Excellence Skills Programme is intended to provide the managers with basic skills to conceptualise and brand their organisation’s services and products. It further assists the manager to identify and create awareness to service levels within his or her organisation.